Further Enhancing Professional Competence and Driving Growth: Foreign Trade Department Conducts Specialized Training on Customer Behavior Analysis
GDD's foreign trade department recently held a successful training session on "Customer Behavior and Motivation Analysis," aiming to enhance the team's competitiveness in the international market. The training, led by Department Manager Zhou, focused on how to systematically observe visible customer behaviors such as emails and inquiries, and deeply analyze their potential needs and decision-making motivations. Through modules such as refined communication analysis, customer profiling, motivational reasoning, and strategy development, combined with case studies and scenario simulations, the training helped sales staff shift from passively responding to proactively providing solutions. This training strengthened the team's professional capabilities driven by customer insights, laying a solid foundation for the company to achieve precise marketing, strengthen customer relationships, and achieve sustainable growth in the complex international trade environment.
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